dranthonysblog

July 6, 2011

Stephan Hawking really?

A few weeks ago Stephen Hawking, arguably one of the most brilliant scientists of our time, said in an interview there is “no heaven or afterlife” and that such a belief was a “fairy story for people afraid of the dark.”  I believe that all individuals are absolutely entitled to their own beliefs and ideas.  However, I take issue with the fact that this exceptional thinker, and public personality, felt the need to essentially insult many of his fellow human beings while expressing his personal opinions on creation and the afterlife.

By doing that, he showed a disregard and almost a disdain for others and their own, often deeply held, personal beliefs and thoughts.  After hearing of his remarks, I have wondered when this was going to be publicly discussed, though aside from a few relatively brief articles that mainly reiterated quotes from the original interview, his comments went essentially unchallenged.  I am not sure when western society changed and it became acceptable to insult people rather than discuss issues, but I have noticed the trend for a while now.  When this is done by famous and very educated people, in a public forum, it takes away from the content of the discourse and needlessly makes others feel bad, while not adding any value whatsoever to the discussion.  This is unfortunate because this same type of behavior is what has led to some of the worst social outcomes in history.  Freedom of thought and speech are the cornerstones of modern western civilization but belittling people while doing it definitely is not!

Science is simply a method to assist us in trying to discover how nature works—nothing more.  We apply it through observation using our senses, measure and record data with our tools, and analyze our findings using our reasoning.  The conclusions are crafted into theories, or revisions, that seek to make sense of it all.  These are then discussed and debated with the whole process continually building upon the work of predecessors.  Unless I missed something while in my chemistry, physics, biology or psychology classes, science does not offer us a means to ultimately explain “why” we or anything in the universe exists.

Even if you believe there is no heaven or afterlife that does not give any person, no matter how intelligent or famous, the right to belittle anyone for believing otherwise!  Regardless as to why we are here, we are social animals that are interconnected and dependent upon each other for life and, as such, we must be open to honest debate always, but should do so in constructive not destructive ways.  To do anything less, in my opinion, seriously detracts from even the grandest of contributions to society and leaves a legacy devoid of true appreciation of the many mysteries in life!

June 30, 2011

Job Interviewing Tales

Unless you were born into lots of money, you have likely had to interview for a job at some time in your life.  Many of us can recall without too much effort how we felt about the experience with nervousness being a common theme along with nausea in some extreme cases.  Whatever your experience has been few of us would probably say that it was fun or enjoyable; even those who consider themselves good at it!

My father, having started his professional career in personnel, would help his friends and members of the family by setting up mock job interviews.  We would later hear afterwards how these really helped the person to overcome some of their anxiety about the process and do well on it.  Many people prepare in this way or study the organization and review questions that they believe may be asked with varying degrees of success.  Numerous articles and books have been written about it as most of us recognize the importance of doing well in what amounts to an oral examination to get offered a job.

Some people, however, do little preparation and essentially leave everything to chance.  These individuals either have lots of experience, great confidence, or both.  The outcomes in these situations depend very much upon having significant amounts of both present to be offered a job.

Interestingly, there are also those who probably do none of these things and actually, for whatever reason, show up for an interview and do crazy, or irrational, things.  The outcomes for this group are as varied as their approach and are the subject of this bit of writing.  The below tales are from personal experience, though the names and some of the details were changed to ensure they remain completely anonymous which is important for reasons that are probably apparent once you read them.

Inseparable?  – It was an overcast fall day when I received a call from Mrs. Jones.  She said that she was calling for her husband who was scheduled to be interviewed for a senior management position next week.  Spouses sometimes call in my experience, so I was not too concerned when she started asking questions about benefits.  When asked what she should wear to the interview is the precise instant I knew something was not right.  After recovering from my shock at her question, I explained that interviews were done with just the job candidate present and members of the interview team.  She would hear absolutely nothing of that and insisted that she be allowed to sit in on his interview.  I told her I would have to get back to her as to whether we could allow it, but that I was sure that she could not.

My second shock came when I consulted with the hiring manager, a very senior person in the organization, and he said he would allow it.  When I explained my many concerns about allowing a spouse sit in on any interview, he patiently listened and then said that the candidate could significantly help the organization (in English – he had an extensive industry specific Rolodex that the organization wanted) and for that reason he would allow it.  At this point you can probably guess the outcome and so yes he was eventually offered the job.  He helped the organization as predicted but he also caused, in my opinion, far more problems than he fixed!  His wife continued to be as involved as she could, much to the employee’s detriment, though I am sure he does not know that to this day!

Pass the mustard – It was late-morning when a professionally dressed candidate showed up a little early for his interview.  The position he was interviewing for was a mid-career professional job and over the last few days the organization had interviewed several good candidates for the position.  He was in his mid-30’s and well-mannered.

I invited him in to the room and we began the interview.  He detailed his background as it related to the job in effective manner as I listened intently thinking at this point that he may be a good fit for the organization. Everything was going well when he casually pulled out a sandwich from his briefcase, un-wrapped it, and took a bite before I could say anything!  While he was chewing I explained that we could have a better discussion if he would hold off eating until after the interview.  He offered no explanation and did not get the message and so we continued the interview and he continued to eat!

After we were done he went to the hiring manager and her staff to be interviewed by them.  Afterwards, I was told that they would like to bring him back for a final round of interviews until I explained the behavior he exhibited during interview.  Once they heard that, they decided that the lack of judgment could be a liability and so he was not brought back in for another interview and he did not get the job.  I must admit the sandwich looked good but probably not worth losing the opportunity that he did over it!

Party time! – I knew something was wrong with this one when I saw the candidate run for the restroom, covering her mouth the whole way.  She emerged a few minutes later looking slightly green.  I invited her in and when she shook my hand it felt clammy.  When I sat down I made a mental note to wash my hands after the interview as I thought she might be ill.  I asked her if she was feeling OK and added that if she was not we could always reschedule.  She said that she did not sleep well last night but that she would be fine for the interview.

Midway through the conversation, which was going well except that it was obvious that she was not feeling well, she asked if she could take a short break.  No sooner had I agreed when she got up and walked very quickly (almost ran) for the restroom.  When she was gone I was feeling bad for her as I thought she was ill and was thinking of another way to ask her if she would like to reschedule, when I caught a strong whiff of alcohol coming from the area where she was seated.  Shortly after she returned we completed the interview.  On her way out, I noticed that she tossed a bottle in the trash.

The bottle turned out to be exactly what you would think it was (Vodka actually).  In this case, the interview panel did not select the employee, without even hearing about the above details.

The Auctioneer – John (not his real name) was a well dress man in his late forties was interviewing for a job in sales.  He showed up on time and had a pleasant demeanor.  After I asked him a question, however, he responded with a detailed answer but the rate of his speech would have impressed the most seasoned of auctioneers.  After a couple of more such responses, I gently reminded him that we had plenty of time and to feel free to use it when answering the questions.  He did not get the message and, due to his rapid fire responses, the interview was finished in less than half the time they usually took!

He was otherwise a solid candidate and would have been a good fit for the organization.  Unfortunately, he continued with the same rapid fire responses with the other people who interviewed him and he did not initially get the job.  I say initially, because shortly after the position was filled it became vacant again.  After recruiting a second time, the pool of qualified candidates was such that the decision was made to bring him back for another interview.  He must have received some feedback in between because the second time around, I was told that he spoke at a more natural rate and was offered the job where he stayed for many years and did great work!

Less is more right? – Monique was a 30-something, stay-at-home mom who was seeking to reenter the workforce after a 10 year hiatus.  She had a bachelor’s degree in English and had 7 years of experience working in operations.  When she was brought in to the office she was very professional and had a terrific smile.  When asked questions, her responses, however, were brief and with precious little detail.  When asked if she had anything to add (to try and draw her out) she flashed her smile but declined saying that she felt comfortable with her response.

Regardless of the question asked her responses were always concise and devoid of much detail.  She did not display any nervousness and her answers actually addressed the question but did so in such a way as to leave the interviewer wondering.  An example of this is when she was asked to describe her experience in Managing people.  She replied that she managed 3 staff members in her last job, two manufacturing coordinators and one specialist.  She continued that she enjoyed the work and would not mind being a supervisor again.  On the surface it sounds like a reasonable response but she missed an opportunity to provide information about her challenges and accomplishments.

She did not get a job offer, however, I saw her 3 or 4 weeks later as she was entering the building.  She had signed up for a temporary employment agency and was hired to handle customer service for the organization.  Several months later she was hired into a regular position, though not in the field that she interviewed for.

The early bird catches the worm? – It was just after 9:00 am one morning and I had settled in to work on a project for a few minutes before attending an important meeting.  As soon as I started to work my phone rang and it was the receptionist informing me that Ms. Wong (not her real name) was here for her interview.  I checked my schedule and confirmed what I already knew, that Ms. Wong was not scheduled to be interviewed until 1:00 pm that afternoon!  Showing up a few minutes early was one thing, but showing up 4 hours early was something else.  I asked the receptionist to send her in and that I would talk with her and find out why she was so early.

Moments later Ms. Wong was in my office and we were shaking hands.  I asked her why she showed up so early when her interview was not until the afternoon.  I was honestly expecting her to say that she wrote down the wrong time, when what she said was simply that she always liked to be early for appointments.  I explained that being a few minutes early was always a good idea but that most organizations scheduled interviews as they had other responsibilities to take care of that often could not be changed with no notice.

I informed her that she could not be interviewed until her scheduled time and that she would have to come back then.  She told me that she had no place to go, so I explained that there was a coffee shop and a library nearby as well where she could go.  She left reluctantly and actually showed up a few minutes late that afternoon.  Her interview was unremarkable otherwise and she did not get the job, though not because of her early arrival, but rather due to the fact that there was another more qualified person who was offered the position.

Job interviews are stressful events that sometimes cause people to do crazy things.  If you are ever in a position to interview candidates for a job remember these tales and be prepared to encounter all manner of behavior.  Equally important to note is, if you have a job interview scheduled, relax, prepare as you see fit, and try to behave rationally!

June 5, 2011

A summer trip to New York City…

We had an informal tradition in my family, or at least that is how I understood it, that when you were around 16, you would get to go on a trip.  The trip was usually taken alone and to someplace far away with the duration being at least two weeks.  One of my older sisters visited Mexico where she stayed with relatives one summer and perfected her Spanish that she had studied in school for years.  Two other sisters went to Hawaii for a couple of weeks where they soaked up the sunshine and my brother went to Washington, D.C. where he visited the historic sites of our nation.

Being the youngest, when I turned 16, I naturally reminded my parents about these journeys that the others took and asked where I could go.  My parents were in a situation at that time where their resources were temporarily stretched, so they tried to dissuade me from any thoughts of a trip by saying that I could go next year or perhaps the year after.  However, I was ready to go somewhere and, as my father had observed long ago, when I get something in my head I usually find a way to make it happen!  A trait that has (mostly) served me well in life and this time was no different.

The “where” was a bit more challenging to figure out as I received the message clearly that it had to be relatively inexpensive and so Hawaii was definitely out of the question.  I spent a few days thinking about it when I remembered that my brother-in-law of 5 years was attending the University of Southern California’s film school and was a graduate intern working for Paramount Pictures in New York City.  I had only seen the western United States and Mexico up to that time and had never been on an airplane, so the thought of spending a few weeks in Manhattan was interesting to say the least.  My parents probably did not think I could come up with an acceptable trip, but when I did and discussed it with them they reluctantly had to agree.

It was the early summer of 1981 and soon I was going on a plane and bound for the Big Apple!  My sister drove me to the airport, LAX, and made it a point to remind me to be nice to my brother-in-law, her husband!  Another message received.  She helped me to check in to my flight and before long I was listening to my Walkman, playing “California Dreamin'” among other tracks that I remember, while flying east alone in what turned out to be the first of many such trips in my life, though I had no clue about that yet.

Three months earlier, I was sitting in 10th grade waiting for English class to start when I looked down and found a piece of paper that set me on another related, but much larger, journey.  That paper described a test that I could take and if I passed would enable me to drop out of high school and go directly to college.  My father’s promotions had come at the cost of the family being moved several times during my childhood and most recently to California’s capital where I attended high school.  The school I attended, Del Campo High, was the same one where Candy Lightner’s daughters went the year before and one was tragically struck and killed by a drunk driver causing the grieving mother to found Mothers’ Against Drunk Driving (MADD).  It was also the same school that former baseball major leaguer and current Cincinnati Red’s Manager Dusty Baker graduated from years earlier.  To me it was a nondescript suburban holding facility for teens where I knew few people, due to the moves, and was not at all challenged by the curriculum.  So when I found the paper under my desk, I read it and happily realized I had stumbled upon, by chance, a solution to my problem.  A literal treasure map for me!  My parents saw things differently and it took some work (well, a lot to be honest!) to convince them but they came around (I probably should have gone into sales!).  I took and easily passed the test a few weeks later.  Sitting on the plane, I had time to contemplate the fact that in the fall I would be in college, at a time that should have been my junior year of high school.

In a few hours the plane landed and I was off to retrieve my suitcase.  I then called my brother-in-law who was not able to pick me up because of work, but told me how to find the train to the plane and where to catch the subway and that he would meet me at one of the stations.  I navigated the crowds and remember feeling very grown-up as I followed his instructions and eventually got off at the correct stop.  My brother-in-law was, at that time, a big burly fellow who greeted me warmly, though in looking back, I am sure that he had to be convinced to put up with me for several weeks.  We quickly hopped into a taxi for a short trip to a large brownstone building on West 67th Street, located next to a restaurant that I am sure is long gone now called “The Three Monks” or something like that.

The apartment was a studio layout that my brother-in-law was leasing from a doctor who decided to give up his practice in favor of pursuing a career in acting (I am curious to learn how that turned out!).  Not being used to apartment life at all, I remember being struck by its small size as well as the fact that it only had one bed and a small sofa, where I was to sleep.

That evening we went out to eat and walked around.  I remember thinking how alive the city was and how things were very lit up and noisy.  Everyone appeared to be in a hurry and I recall being especially struck by the sheer number of people everywhere!  Being from southern California where you drive to go places, it also surprised me that the only car I needed was a taxi and that only rarely.  This felt far more foreign to me than being in Mexico, where I spent many earlier summer days enjoying the beaches with my family.

The next morning my brother-in-law went to work and told me to enjoy the city and left. Being a teenager, I went back to sleep but soon got up and ventured out into Manhattan.  I walked around the streets and saw girls younger than me selling themselves, other people in suits or dresses headed to meetings, students rushing to classes, and tourists like me taking it all in.  Once I walked by and twice passed Flip Wilson with a fancy invitation in his hand, apparently trying to find an address.  I saw street hustlers at work and was told by a stern-faced man that I was not “dark enough” to continue farther on from where I was, so I took the advice and turned around.  I spent a lovely morning in the Metropolitan Museum of Modern Art, with a pleasant girlfriend of my oldest sister’s, who told me that I looked at least 18, which I know was said to make me feel grown-up and it did!  I explored central park daily and took a ride to the observation deck of the World Trade Towers, which I will never forget!

Most of the time, I had lunch on the street at one of the many vendors and never tired of people watching, foreshadowing what I would do on many future trips to faraway places.  At the end of the day I would meet my brother-in-law at the building where he worked, which was the headquarters for Paramount Pictures.  I got to know the elevator attendant fairly well and enjoyed seeing the well-appointed suites, where the executives worked.  Once, I was standing next to Warren Beatty when he was talking to an executive while I waited patiently for my brother-in-law and I remember thinking how many people would love to be standing in my place!  I, of course, just wanted them to finish up so we could have dinner and explore the city some more.

At night, we would eat in different restaurants and soak up the city.  We explored the village, listened to music at various clubs, and took in the movie, “New York, New York” one evening.  I remember the movie because I thought it was very cool to be seeing that while sitting in a New York City theater!  We went to Broadway, and saw “A day in Hollywood, a night in the Ukraine” and another time caught a pre-release viewing of “Gallipoli” in an executive screening room at Paramount.

On the weekends, when my brother-in-law was not working, we watched Shakespeare in the Park, Henry the VIII, if memory serves.  We also took a train trip to Connecticut for a few days and visited a good friend of my brother-in-law, who had recently written a script that was made into a movie starring Burt Reynolds.  I remember the writer had a girlfriend that was not a lot older than me who asked if I was going to miss attending 11th and 12th grades, to which I responded, without hesitation, that I would not and meant it.  Still, that served to remind me that things were changing for me and they would never be the same again.

Several weeks passed and it was time to head back home.  As I said good-bye to my brother-in-law, I sensed that he would actually miss having me around even though I am sure I was a burden that he had not wanted.  I thanked him and hopped into a taxi and went to the subway station, caught the train to the plane, and checked myself in for the trip back to Los Angeles.  On the flight home, I spoke to a much older lady who was an executive for a perfume company and she gave me her business card.  I also listened to my Walkman again, which at one point was playing “Arthur’s Theme” that includes the refrain “When you are caught between the moon and New York City” and I smiled to myself as I realized that it had been a good trip for me.

As for my brother-in-law, John Wells, he completed his master’s degree at USC, under the tutelage of instructors like Spielberg and Lucas, and eventually became one of the producers of China Beach, ER, West Wing and others. He was also elected President of the Writers Guild of America West, started his own successful production company, and received a star on the Hollywood Walk of Fame.  He and my sister eventually parted ways…

May 24, 2011

Lessons learned from a career spent working in Human Resources

My career started with a job as a Personnel Administration Specialist years ago and I have since spent the majority of it in Human Resources Management.  I have managed personnel in very large to small organizations, on four continents and across such diverse industries as medical, engineering, government, training, military, contracting, and consulting.  These have included for profit, nonprofit, privately held and publicly traded organizations.

It has been an interesting experience though like many careers it has included more than its share of challenges resulting in numerous successes and a few set-backs.  Overall I have enjoyed it and I have been fortunate to work with some terrific people and have assisted my employers in creating numerous positive outcomes in their organizations.

You would probably not be surprised to learn that I definitely did not grow up thinking that I someday wanted to be a Vice President of Human Resources or even a Personnel Administrator.  Rather, as often happens, I stumbled into the career by chance more than anything else.  At 16, I started college and was focused on a career in the hard sciences, but along the way, probably because of my age, I changed my mind several times.  After a couple of years, I realized that I needed to take a break from university life and see the world. This is when I decided to join the Army, which I probably selected after watching way too many MASH episodes on TV when growing up!

I took the Army’s career aptitude test and my scores were such that I was told that I could choose any field that “was open at the time” (the quotations are because I was told that not all careers were open at any given time). Even though I had the education, I decided against officer candidate school, as I wanted the enlisted experience like my parents.  I also knew, even at that time, that the military would not be a career for me but rather just a start to my professional life, whatever that would be.

I spent several hours with the recruiter discussing all of the “available” career options, and about half way through it was obvious to both of us that it was clearly a process of elimination.  Another couple of hours after that and I was discouraged because none of the careers that “were open” at the time appealed to me.  Finally, one of the last options that the then completely exasperated recruiter mentioned was Personnel Administration Specialist.  I was skeptical and asked the recruiter what the job entailed, to which he replied that it was an office job that involved the usual filing, typing, answering the phones, ad etc.  He also added that it included extensive interaction with people and that I would be involved in sometimes complex problem solving that goes along with it.  The last part of his response was the hook that interested me and so I signed on the dotted line, which in the case of the military is literally what I did that afternoon!

When I think back, I realize that I had absolutely no idea what I was getting into! Since then, I have counseled many, broken up fights, mediated (literally), negotiated, convinced, listened, advocated, and endured (at times) just about every situation that you can think of that could occur in the workplace and some that you would not!  These include but are not limited to; promotions, bullying, interviewing, demotions, awards, deaths, restructurings, layoffs, job offers, collective bargaining, accommodations, workplace romances, and more.  I have had to help long term employees pack up their belongings, due to a bad decision or two that they made, and have tendered job offers for very large compensation packages and have sometimes been told that it was not enough!  Job candidates have also occasionally falsified their applications and one even had associates lie to cover it up!  Unfortunately, I also had to tell family members that their loved ones would not be coming home again.  On the positive side, I have developed employees and watched as they were promoted, mentored workers, and rebuilt and built Human Resource departments from scratch that supported significant organizational growth!

I could go on and on, but you get the idea.  Human Resources is about managing people at work, and all of the good, bad, and indifferent aspects that are associated with it.  It is also about equity and perceptions about what is fair and, more often, what is not.  As an organizational function it is not a glamorous job, nor is it still completely understood or fully appreciated.  It is nonetheless important, especially when you are the employee who has an issue and needs assistance or when you are a supervisor trying to get the job done.

Since you are still reading this, I am sure your question is, that is all great but what lessons have you learned from all of this Anthony and can you really distill it in a few lines, because this is a blog and not a book after all?  My answer is, and you would expect no other, that yes, I absolutely can summarize the most important lessons learned and here they are:

  1. Three or more sides are common – This is why situations must be understood based on facts.
  2. The workplace is not a democracy – This is primarily because Employers are organizations that are focused on either providing services or making goods, ideally, as efficiently as possible.
  3. Laws are not just for others to follow – This also applies to policies and work rules as well and if they are not followed the result is disorganization, which is the opposite of organization!
  4. Some people actually enjoy their work – I have met many who do, so I know they are out there!
  5. Some bosses really do care – They usually do not advertise this and are often modest about it!
  6. Indecision is a choice and it is often the wrong one to make at work – Avoiding problems on the job frequently makes things worse!
  7. People are important – I could not have spent so many years in the field without believing this!

We all have lessons learned at work, whatever field you are in, but when your career involves people, as Human Resources does, the lessons learned are relevant for everyone!

May 7, 2011

My Mom…

I could not write about my father without also writing about my mother, Dorothy Jean Smith.  Her experiences are less expansive than my father’s, but that does not mean that her journey is no less unique or important than his.  Also, with Mother’s day coming up, and the world still digesting the recent news about what bin Laden’s demise means, a story about a mother is just what this doctor decided is needed.

My mother was the third born child of Ivan “Jim” Smith and Adelie “Addie” Kent.  She was born in the middle of the depression in Boise, Idaho.  Her father was earlier in life a farmer and park ranger but, by the time she was born, he was a beer distributor and her mother took care of the 5 children (4 girls and 1 boy).  Addie could trace her family tree back to the Mayflower, while Jim’s included a Dutch grandfather born in the middle of the Atlantic Ocean and also likely a confederate soldier from Louisiana.  Addie was raised on a horse farm and though short (a couple of inches shy of 5 feet tall), she was said to be a great rider.  At nearly 6 feet, Jim was tall for a man of his day (he was born in 1899), and had traveled the rails for a time when he was young.  When Dorothy was a girl, her father told her stories of a place where they eat flat, round bread with vegetables so hot they would burn your mouth.  She would later retell this story acknowledging the irony of her later life with my father and that fact that she was a great cook, especially of Mexican food dishes!

Dorothy, according to my grandmother, was a headstrong little girl, who when she was 3 would make neighborhood kids walk around, not on, her father’s sidewalk.  She loved to play with her younger sisters and sometimes had crushes on her older brother’s friends.  At 15, she took a job as a soda jerk (mom’s term for it) at a local ice cream shop, where she earned money to buy clothes and have fun, like most young girls in those early post war times.  While in high school, she was a cheerleader and among her classmates at Boise High, was a young man with the last name Albertson, whose father owned a local grocery store.

After graduating high school, a first in her family, she wanted to see the world. She found her ticket when a girlfriend suggested that they join the newly created United States Air Force (prior to 1947 it was part of the Army) together. Unfortunately, her father would not allow it and refused to sign off on her enlistment paperwork, a requirement in those days.  She eventually convinced him to sign and a few weeks later she found herself in San Antonio, Texas attending basic training, which is something that few young women did in 1951.  Her friend, unfortunately, was not found to be fit for service and so Dorothy entered the Air Force alone.

Immediately after completing basic training she attended a service school where Dorothy learned administrative skills.  Upon completion of the program she was stationed at Eglin, Air Force Base, in Pensacola, Florida.  Dorothy would later say, as her husband did as well, that this was one of the happiest times of her life!  The base was staffed with thousands of airmen, including pilots and support staff of all types, however, only a couple of hundred were women.  Mom said finding a date to catch a movie or go to a dance was never a problem.  Playing on the then undeveloped beaches, snorkeling and enjoying a game of ping-pong were the favorite pastimes that mom said she enjoyed while stationed in Florida.  One evening she met a Latino airman from California, who played piano in local clubs after hours.  The pair were soon dating and eventually became a couple, not unlike the popular one portrayed by Lucille and Desi on prime time television at the time. They soon married and spent most of their last year in the service living off base in a small house, where mom said that they constantly entertained their friends who liked escaping barracks life as often as they could.

After both were honorably discharged, the couple moved to southern California where they decided to settle down.  Over the next 10 years they had 5 children, 3 girls and 2 boys.  Early on they opened a restaurant which did not last, and my father worked a number of jobs, while mom stayed home and taught the children how to make beds so tight you could bounce a quarter off of them, and at bedtime lined them up and marched off to bed.  These practices were amusing remnants of the fact that Dorothy really wore combat boots and had all the training that came with them!

Mom was always there to make sure we were up in the morning, did chores after school, cleaned our rooms on weekends, had fun, and along the way taught us those skills that would be needed as adults.  Like most mothers during those days, her job was to manage the household.  She did this very well and cooked, cleaned, and coordinated all the daily details for her family while still making the time to befriend many and enjoy life.

She had a great sense of humor, even if it was at her own expense such as the time one of my sisters, who was 3, locked her out of the house when she really needed to use the restroom.  The result was predictable and mom loved to retell the story anyway never failing to mention the devilish grin her daughter had as she repeatedly refused to let her in the house.  There was also the time when mom needed to dry her hair while simultaneously trying out her eldest son’s mini-bike in the backyard.  She drove round and round until her hair was dry and had fun while entertaining us.  During our last trip together as a family, we drove 200 miles through the Sonoran desert (that is a tale for another time) and have super 8 film of her being chased by a bull while answering natures call and of her literally kissing the pavement when we eventually reached it!  The road did not look that clean either, but mom did not mind as she was just happy to be on pavement again!

When the children were a little older, she worked as a waitress part-time at a restaurant to earn to extra money and told us kids to help ourselves to her tips, which we (the bigger ones anyway) apparently did perhaps a bit too often.  Later on, she worked part-time as a hotel maid, but did not share those tips with us!  After her kids moved out, she worked full-time for a state social services agency helping field client calls and completing paperwork.

She supported my father’s career fully and even helped to found a halfway house and assist with professional association membership drives. She made sure our holidays were filled with cheer and laughter and that we took vacations back to Idaho, down to Mexico, up the coast, to the desert, or in the mountains whenever possible.  In later years she even made sure that Dad and her visited Alaska, Hawaii, Central America, the Deep South, the East coast, and Europe.

She loved to shop and enjoyed buying her friends and family presents, which she did often.  Dorothy believed in helping people and many times while growing up we had family or friends staying with us to assist them in getting through some transition in their lives.  She told me that it was important to always celebrate marriages, births, graduations, and other significant life events and to remember those who are no longer with us.

At the age of 60, she was diagnosed with an aggressive form of lung cancer and I was present when the doctor gave her 4 months to live. This was one of the very few times that I saw the twinkle leave my mother’s eyes. She quickly rebounded, obtained another medical opinion, and fought with everything she had to live.  Five years later she was cancer free and went on to live another 10 years after that! Mom was quite the fighter!

She saw the birth of 7 grandchildren, 4 girls and 3 boys, and made it a point to be present when both of my sons were born.  She told us children that she loved us very much, but that grandchildren were very special in a different way in terms of the joy that they bring during that stage of a person’s life.  She and my father were together over 50 years and, though they were quite different, they loved and supported each other as much as any couple I have thus far known.

Summarizing a life in a few hundred words provides an incomplete glimpse at best, regardless of who they were or what they have done.  Still, hopefully enough was written so that you have an idea of the kind of person my mother was and what she meant to her many friends and family members.  As this mother’s day approaches, the third since she has left us, I am very much reminded of her wise words about celebrating life and about how fleeting it really is.  If yours is still with you, spend time with her, and listen to her unique stories, even if you have heard them many times before…

April 24, 2011

A life…

The boy was visiting his mother in a sanatorium in southern California when a family friend asked if he could deliver a message for him.  The friend was a young army officer from Peru who like the boy’s mother was also being treated for tuberculosis.  The boy agreed and soon hopped on the blue line headed for the Chilean consulate in Los Angeles.  After a brief ride, he entered the imposing building and was asked to sit and wait.  In a few moments a distinguished looking lady emerged and he gave her the note. The lady thanked the boy and offered him some cookies and cocoa.  While he enjoyed the snack she talked to him for a few minutes.  When he was finished, she walked the boy to the door, and told him to “always work hard, keep up your studies, and take care of your family.”

It was the early 1940’s and the world was in the midst of a second great war.  The lady was Lucila Godoy y Alcayaga, also known as Gabriela Mistral.  She was a diplomat, educator, feminist and writer who later was the first Hispanic to receive a Nobel Prize in literature.  The boy later said that he never forgot the conversation nor the simple advice he received during that brief meeting early on in his life.

The boy’s mother recovered thanks to cutting edge treatment that she received paid for by the boy and his father working long hours at multiple jobs during her treatment.  His mother and father were immigrants to the country and, though you would never know it from listening to him speak, his first language was not English. His parents believed in education and hard work, and they provided their son with music lessons from an early age.  He quickly excelled and was able to literally play the piano by ear.  He had his own band by the time he was in junior high and played throughout southern California.  He later said that music saved him from getting more involved in gangs that were prevalent in southern California, even in those days.

In college, he worked for the school paper and met and wrote about many people, including American jazz performer and composer, Gene Krupa.  One of his early teachers was a visiting anthropology professor named Margaret Mead.  He was the first in his family to complete both high school and college, graduating with an associate’s degree in science.

The young man enlisted in the Air Force after completing his studies with the hope of becoming a pilot.  He finished his training at Lackland Air Force Base in Texas and was assigned to work at Eglin Air Force Base, in Pensacola, Florida.  His boss, then Colonel, and later General, Paul Tibbets, was the base commander.  Several years earlier, Tibbets was commissioned by President Roosevelt to fly the plane that dropped the bomb that helped to end the Second World War.  He was then the supervisor who allowed the young airman to moonlight after hours, where he played jazz from Fort Walton Beach to New Orleans.

It was in Florida where the young man met the love of his life, a 20-year-old, former cheerleader from Boise, Idaho. She, unlike many young women in those days, joined the service to see the world.  They married in 1955 and shortly afterwards both were honorably discharged from the military.  The young man later said that this period in his life was among the best years, no doubt due in part at least to the sunny beaches, youthful diversions, and many lasting friendships that he made there.

The man and his wife moved to southern California where they established a restaurant in Anaheim.  Soon after, an amusement park opened across the street from their business.  The restaurant unfortunately did not last long, but the amusement park is still entertaining millions of visitors each year, many sporting now iconic mouse ears.

The man went back to college and in a couple of years he completed a bachelor’s degree in Political Science.  He soon landed a position working for the state as a parole agent.  Promotions came quickly and less than 10 years later he was selected to head a first of its kind task force made up of FBI, local police agencies, and federal border officials who worked closely with the Mexican government to crack down on crime across the border.  Later he wrote, produced, and gave a highly acclaimed film, Basta, to the state of California.  The work provided much-needed training about prison gangs, a topic that up to that time was not given serious consideration.  He was eventually appointed as California’s first Latino, Deputy Director of the State Department of Corrections, by the then governor, Jerry Brown, who interestingly holds the same position again today.

Before retiring, the man now a grandfather was credited with helping to thwart a prison break at San Quentin State Prison that was being planned by Charles Manson.  At San Quentin, he also met Carlos Santana, who he later “jammed” with.  He was also interviewed on the popular news television show 60 Minutes about his career and expertise with prison gangs which in part due to his ground breaking work was now recognized as an important problem that plagues prisons across the U.S.

After retiring the grandfather moved to the desert and worked for Sonny Bono’s city administration in Palm Springs.  He was hired as the youth court coordinator through an innovative program that employed peers to hear and sentence youth offenders.  During this time, he also consulted for Paramount Studios on the making of “American Me” which was a movie produced by Edward James Olmos.  He later obtained his private investigator’s license and founded a consulting firm that specialized in working on cases that involved the death penalty.

During his life he traveled from Europe to Asia, helped to raise 5 children, had 7 grandchildren, and was married over 50 years.  He also published articles, taught, mentored many, and had more friends, famous, infamous, and regular, than most of us will ever know.  He worked almost up to the end of his life writing and consulting before finally passing on.

Shortly before he died, I asked him if he had any regrets.  He looked at me with tired but alert eyes and said quite simply that he really had none and that he felt he was blessed with a wonderful life to which I responded, “Yes Dad you were!”

My father, Anthony Casas, Sr. (1929 – 2006), has been gone 5 years yesterday, and I feel fortunate to have known him and now you know a little about his life as well.  As dad often said, because he was a musician at heart, “be cool!”

April 16, 2011

Finding a job these days…

Countless articles, books, and blogs have been written about finding a job.  Most were typed with the best of intentions and all have their own perspective on how best to do it.  I know because I have read more than my share of them over the years and found much useful information in some, though others were definitely lacking.

The reason for the disparity is as varied as human nature.  Some are written clearly with the hope to make the writer famous, sell books, or build a consultancy.  A lot of them are based on the writer’s own experience gained in one particular industry, with only certain types of jobs, or in one region.  All of this is fine within a particular niche, but it may not work at all for different jobs, places, or circumstances.

These days many employers have down-sized significantly, competition is generally global, and uncertainty is rampant.  Traditional ways to find work probably will not help you to get a job.  This is made even more challenging by modern technology where the resulting hyper-connectivity to information and people is completely unprecedented in human history.  This fact alone has changed many things, including finding work.

I have been a job seeker several times in my life and most recently last year.  Having worked in Human Resources for the majority of my career, in jobs ranging from Personnel Specialist in the Army to Vice President of Human Resources for a global service sector corporation, I have a lot of experience in hiring people.  My master’s degree is in Human Resources and my PhD is in Industrial/Organizational Psychology, so you would think I would have all the answers when it comes to finding work.  Well, 15 very long months of seeking full-time employment taught me otherwise!

Why?  Two major reasons really.  The first is the economy.  Even now, when experts say it is improving, many employers are still understandably hesitant to add staff to their payroll.  In fact, a glance of the news shows that many state and local governments in the United States, for example, are still receiving less revenue and most if not all are working to cut their budgets.  This will translate into more employee lay-offs. In the private sector things are not much better as employers are still slow to hire new workers.  When employers do decide to hire they are overwhelmed by the sheer numbers of applicants and that decreases the odds of getting hired for any job seeker.

Employers’ responses to being inundated with applicants causes the other major reason finding a job is so challenging these days.  In order to manage the process, all the applicants must be screened (filtered) to a number that the employer can reasonably assess and hire from. They do this many ways but the majority of processes amount to selecting only the most qualified candidates to seriously consider for a given job based on some criteria.  “Qualified candidates” in this instance often means only those with highly specific experience and training are given any consideration at all.  From the applicant perspective, it feels like you must have the perfect background to be hired for any job, when in reality for many positions you really do not.  The prospect of getting hired these days appears about as likely as buying the winning lottery ticket from the local convenience store.

Having said this, what advice would I give a job seeker now?  My best answer, admittedly based heavily on my own recent experience, is as follows:

  1. Do not give up, even though it may take a while.  Jobs exist and you will get one.
  2. Take care of yourself, eat right, exercise, and get enough sleep.
  3. Find time to relax.  If you appear to be stressed out, it will show!
  4. Decide what types of jobs you are “currently qualified” and “willing” to do.
  5. Research the employers that hire those types of jobs and learn everything you can about the industry, the work, and especially how they hire people (most public libraries have free Internet).
  6. Apply to jobs using methods that they favor based on your research, follow-up, and apply to others.
  7. However you decide to apply, make sure you present yourself honestly and in a fully professional manner (both on paper and in person).
  8. Network with professionals in the field and let them know you are looking.
  9. Be creative and dedicated in your search efforts.  Wishing or getting angry, or depressed, will not help get you a job.
  10. Believe in yourself!

Make no mistake not having a job is an extremely humbling experience for anyone!  You are not alone and you will find a job if you keep at it.  Good luck, though unlike buying lottery tickets, that probably has little to do with it these days!

March 30, 2011

Waking up…

I was sleeping soundly like many of us do during the work week.  I was young and living far from home when I awoke to the sounds of a siren and a voice from a loudspeaker.  As my consciousness returned, I quickly recalled that I was not in southern California living in the college dorms at UCSB anymore.  No, I slowly remembered that I had taken a break from college to learn more about the real world and travel.  I had joined the Army, attended training in Texas and Indiana, and was now living in Germany.

The voice and sirens that I heard were coming from a military police vehicle and I was being told to report to work.  The voice also said that it was not known if this was a training exercise or a real world alert.  That is how I found out that the United States had retaliated on Libya in 1986 for, among other things, the bombing of a disco in Berlin that was a favorite hang out for soldiers like me.

This time around, my military service days are memories, which have been replaced by parenthood, teaching, and working on the east coast.  Though I found out about our latest engagement with Libya in a more mundane way, via the Internet, it reminded me of the very real threats that exist outside of our work-a-day lives.  Threats that many of us, even in a post 9/11 world, still appear to take for granted.

How this is going to end is anyone’s guess, though many, as always, are making predictions, but the truth is they do not know.  Meanwhile, most of us wake up to alarm clocks and start our days and only think about these things when we hear about them on the news or when someone brings it up in conversation.

As for me, well I am at a point in life when I am just content to be waking up to a new day, though with far less a sense of certainty about what the future will bring than I had 25 years ago…

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